Rant: Our 2007 Honda Civic Hybrid (HCHII) troubles or how not to treat customers

Warning, long rant ahead!  As some of you know, we own a 2007 Honda Civic Hybrid, also called HCHII (second generation). Bought new, the car has been an absolute pleasure to drive, for about two years. And then all hell broke loose and  it’s been downhill since. In this post I intend to details my dealings with American Honda and the overall unhappiness with the situation. Where possible, I include screenshots or scans of the original documents.  I truly hope ACH will come to its senses and take care of the customers like myself, but if history is any indication it is not very likely.

The updated ending to this story is at the very end, if you want to skip to that. Otherwise read on!


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